How To Fix SWF_RUN564 - Unable to create work item container (&1->&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 564

• Message text: Unable to create work item container (&1->&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN564 - Unable to create work item container (&1->&2) ?

  The SAP error message SWF_RUN564, which states "Unable to create work item container (&1->&2)," typically occurs in the context of SAP Business Workflow. This error indicates that there is an issue with creating a work item container for a workflow instance. The parameters (&1 and &2) usually represent specific identifiers related to the workflow or the work item.
  Causes:
  
  Missing or Incorrect Workflow Definition: The workflow definition may be missing or incorrectly configured, leading to issues when trying to create a work item container.
  Authorization Issues: The user or system may lack the necessary authorizations to create a work item or access the required objects.
  Container Element Issues: There may be problems with the container elements that are expected to be present but are missing or incorrectly defined.
  Technical Issues: There could be underlying technical issues, such as database problems or inconsistencies in the workflow runtime environment.
  
  Solutions:
  
  
  Check Workflow Definition:
  
  Verify that the workflow definition is active and correctly configured. You can do this using transaction code SWDD (Workflow Builder).
  Ensure that all necessary steps and container elements are defined properly.
  
  
  
  Review Authorization:
  
  Check the user authorizations to ensure that the user executing the workflow has the necessary permissions to create work items.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Inspect Container Elements:
  
  Review the workflow container elements to ensure that all required elements are present and correctly defined.
  Check for any changes in the data types or structures that might affect the container.
  
  
  
  Check Workflow Logs:
  
  Use transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to analyze the workflow logs and identify any additional error messages or warnings that could provide more context.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support or your internal technical team for further investigation. They may need to look into system logs or perform debugging to identify the root cause.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Analysis
  SWI6: Workflow Log
  SWU3: Automatic Workflow Customizing
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes related to workflow issues for more detailed troubleshooting steps and best practices.
  
  
  SAP Community: Engaging with the SAP Community forums can also provide insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN564 error in your SAP system.