How To Fix SWF_RUN562 - System error when accessing shared memory area (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 562

• Message text: System error when accessing shared memory area (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN562 - System error when accessing shared memory area (&1) ?

  The SAP error message SWF_RUN562 indicates a system error when accessing a shared memory area. This error typically arises in the context of workflow processing in SAP systems, particularly when there are issues with the shared memory management.
  Cause:
  
  Shared Memory Issues: The error can occur if the shared memory area is not properly initialized or if there are issues with the memory allocation.
  System Resource Limitations: Insufficient system resources (like memory) can lead to this error.
  Configuration Issues: Incorrect configuration settings for the workflow or shared memory parameters can also trigger this error.
  Database Locking: If there are locks on the database that prevent access to the shared memory, this error may occur.
  Kernel or Patch Issues: Sometimes, bugs in the SAP kernel or missing patches can lead to this error.
  
  Solution:
  
  Check System Resources: Ensure that the system has sufficient memory and resources available. Monitor memory usage and consider increasing the memory allocation if necessary.
  Restart the SAP System: Sometimes, a simple restart of the SAP system can resolve temporary issues with shared memory.
  Review Configuration: Check the configuration settings related to workflows and shared memory. Ensure that they are set correctly according to SAP best practices.
  Check for Locks: Use transaction codes like SM12 to check for any locks that might be affecting the shared memory access. Release any unnecessary locks.
  Update SAP Kernel: Ensure that your SAP kernel is up to date. Apply any relevant patches that may address known issues related to shared memory.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide specific fixes or workarounds for this error.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to gather more information about the error.
  SAP Documentation: Review SAP documentation related to workflow and shared memory management for best practices and troubleshooting steps.
  Performance Monitoring: Regularly monitor system performance and memory usage to preemptively address potential issues.
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN562 error effectively.