How To Fix SWF_RUN544 - Result of agent resolution does not agree with agents of task

SWF_RUN544 - Overview

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 544

• Message text: Result of agent resolution does not agree with agents of task

What causes this issue?

When determining the recipient, the system established that none of the
responsible agents determined belong to the possible agents of the task
used in this step.

System Response

The work item is created without recipients and appears in <ZH>no</>
workflow inbox.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Correct the agent assignment:
Check and if necessary change the assignment of the possible agents for
the task used.
Check and if necessary correct the determination of the agent
responsible.
In the workflow administration, choose <LS>Work items without agents</>
and perform the agent determination for this work item again there.

Error message extract from SAP system. Copyright SAP SE.

SWF_RUN544 - Details

• The SAP error message SWF_RUN544, which states "Result of agent resolution does not agree with agents of task," typically occurs in the context of SAP Business Workflow. This error indicates a mismatch between the agents that were determined for a workflow task and the agents that are actually assigned to that task.
  
  Cause:
  
  Agent Resolution Issues: The system may have resolved the agents for the workflow task incorrectly. This can happen due to changes in user assignments, roles, or organizational structures after the task was created.
  Workflow Definition Changes: If the workflow definition has been modified (e.g., changes in the agent determination logic) after the workflow instance was started, it may lead to inconsistencies.
  User Status Changes: If a user who was previously assigned to a task is no longer valid (e.g., user deactivation, role changes), it can cause this error.
  Buffer Issues: Sometimes, inconsistencies in the buffer or caching mechanisms can lead to this