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How To Fix SWF_RUN011 - Workflow system administrator cannot be identified.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWF_RUN - Workflow Runtime System

  • Message number: 011

  • Message text: Workflow system administrator cannot be identified.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWF_RUN011 - Workflow system administrator cannot be identified. ?

    The SAP error message SWF_RUN011 indicates that the workflow system administrator cannot be identified. This error typically arises in the context of SAP Business Workflow when the system is unable to determine the user responsible for managing workflow-related tasks and settings.

    Causes:

    1. Missing or Incorrect Configuration: The workflow system administrator may not be defined in the system configuration. This can happen if the relevant user is not assigned or if the configuration is incomplete.
    2. User Deactivation: The user account designated as the workflow administrator may be deactivated or deleted.
    3. Authorization Issues: The user attempting to execute the workflow may not have the necessary authorizations to access the workflow administration functions.
    4. System Settings: There may be issues with the system settings or parameters that define the workflow administrator.

    Solutions:

    1. Check Workflow Administrator Configuration:

      • Go to transaction SWU3 (Automatic Workflow Customizing) and check the settings for the workflow administrator.
      • Ensure that the workflow administrator is correctly defined in the system.
    2. Assign a Workflow Administrator:

      • If no user is assigned, you can assign a user as the workflow administrator. This can typically be done in the workflow customizing settings.
      • Use transaction SWU0 to maintain the workflow settings and assign a valid user as the administrator.
    3. Verify User Status:

      • Check if the user account assigned as the workflow administrator is active. You can do this using transaction SU01 (User Maintenance).
      • If the user is inactive, reactivate the account or assign a different active user.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform workflow administration tasks. This may involve checking roles and profiles assigned to the user.
    5. System Parameters:

      • Review the system parameters related to workflow. You can check transaction RZ10 for profile parameters that might affect workflow processing.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SWU3: Automatic Workflow Customizing
      • SWU0: Workflow Customizing
      • SU01: User Maintenance
      • SWI1: Work Item Selection
    • Documentation: Refer to the SAP Help Portal for detailed documentation on workflow configuration and administration.
    • SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the SWF_RUN011 error and ensure that the workflow system administrator is correctly identified in your SAP system.

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