How To Fix SWF_PLOG017 - Tree view not available for these work items

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_PLOG - Messages for the new process log

• Message number: 017

• Message text: Tree view not available for these work items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_PLOG017 - Tree view not available for these work items ?

  The SAP error message SWF_PLOG017, which states "Tree view not available for these work items," typically occurs in the context of SAP Business Workflow. This error indicates that the system is unable to display the tree view for the specified work items, which can be due to several reasons.
  Causes:
  
  No Work Items Available: There may be no work items available for the user or the specific criteria set in the workflow.
  Authorization Issues: The user may not have the necessary authorizations to view the work items or the workflow.
  Workflow Configuration: There may be issues with the configuration of the workflow itself, such as missing or incorrect settings.
  System Performance: If the system is experiencing performance issues, it may not be able to retrieve and display the work items in a timely manner.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the workflow runtime environment.
  
  Solutions:
  
  Check Work Items: Verify if there are any work items available for the user. You can do this by checking the workflow inbox or using transaction codes like SWI1 (Work Item Selection) to see if there are any items assigned.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work items. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that everything is set up correctly. Check for any missing steps or incorrect settings.
  System Performance: Monitor the system performance and check for any bottlenecks. You can use transaction ST22 (Dump Analysis) or SM21 (System Log) to identify any issues.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying technical issues that may be affecting the workflow.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Items by Frequency
  SWDD: Workflow Builder
  SWI5: Work Item Overview
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for workflows to understand the configuration and troubleshooting processes better.
  
  By following these steps, you should be able to identify the cause of the SWF_PLOG017 error and implement a suitable solution.