How To Fix SWF_PLOG014 - Error while getting child nodes in the tree

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_PLOG - Messages for the new process log

• Message number: 014

• Message text: Error while getting child nodes in the tree

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_PLOG014 - Error while getting child nodes in the tree ?

  The SAP error message SWF_PLOG014, which indicates "Error while getting child nodes in the tree," typically occurs in the context of SAP Workflow or Business Process Management (BPM). This error can arise due to various reasons, including issues with the workflow configuration, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the workflow data or the underlying business objects that the workflow is trying to access.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access certain objects or data.
  Configuration Errors: Incorrect configuration of the workflow or the associated business objects can lead to this error.
  Database Issues: Problems with the database, such as connectivity issues or data corruption, can also trigger this error.
  Missing or Inactive Workflow Instances: If the workflow instance is missing or inactive, it may not be able to retrieve child nodes.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all steps and nodes are correctly defined and that there are no missing links.
  Verify Authorizations: Ensure that the user has the necessary authorizations to access the workflow and its associated objects.
  Data Consistency Check: Perform a consistency check on the relevant business objects and workflow instances to identify and resolve any inconsistencies.
  Database Health Check: Check the database for any issues, such as connectivity problems or data corruption. You may need to consult your database administrator for assistance.
  Review Workflow Logs: Check the workflow logs for more detailed error messages or stack traces that can provide additional context about the issue.
  Recreate Workflow Instance: If the workflow instance is missing or inactive, consider recreating it or restarting the workflow process.
  SAP Notes and Support: Search for relevant SAP Notes or consult SAP Support for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze workflow instances and their statuses.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  Documentation: Refer to SAP documentation for detailed information on workflow management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis or Workflow team for further investigation.