How To Fix SWF_ODS_TST021 - Function ICM_GET_INFO2 was not able to return url data. Return code: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ODS_TST - Messages for ODS Test Framework

• Message number: 021

• Message text: Function ICM_GET_INFO2 was not able to return url data. Return code: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ODS_TST021 - Function ICM_GET_INFO2 was not able to return url data. Return code: &1 ?

  The SAP error message SWF_ODS_TST021 indicates that the function module ICM_GET_INFO2 was unable to retrieve URL data, and it returned a specific return code. This error typically occurs in the context of SAP Workflow or when dealing with Internet Communication Manager (ICM) settings.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect URL Configuration: The URL that the function is trying to access may be incorrectly configured or not reachable.
  Network Issues: There may be network connectivity issues preventing access to the specified URL.
  Authorization Issues: The user or service account executing the function may not have the necessary permissions to access the URL.
  ICM Configuration: The Internet Communication Manager (ICM) may not be properly configured to handle the request.
  Return Code Interpretation: The return code &1 can provide specific information about the nature of the failure. You will need to check the documentation or logs to interpret this code.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check URL Configuration:
  
  Verify that the URL being accessed is correct and reachable from the SAP system.
  Test the URL in a web browser or use tools like curl to ensure it is accessible.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the URL.
  Check firewall settings or proxy configurations that might block the request.
  
  
  
  Authorization:
  
  Ensure that the user or service account has the necessary authorizations to access the URL.
  Check the roles and profiles assigned to the user.
  
  
  
  ICM Configuration:
  
  Review the ICM settings in the SAP system. You can check transaction RZ10 for profile parameters related to ICM.
  Ensure that the ICM is properly configured to handle HTTP/HTTPS requests.
  
  
  
  Check Logs:
  
  Review the SAP application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Look for the specific return code &1 in the logs to understand the exact nature of the error.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RZ10 - Profile parameters for ICM.
  SLG1 - Application log.
  SM21 - System log.
  
  
  Documentation: Review SAP documentation related to ICM and Workflow for additional configuration and troubleshooting guidance.
  Return Codes: Familiarize yourself with the return codes associated with ICM_GET_INFO2 to better understand the specific error.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SWF_ODS_TST021 error message.