How To Fix SWF_ODS_CORE051 - Mandatory Comment is not supplied at task completion

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ODS_CORE - Messages for ODS runtime objects

• Message number: 051

• Message text: Mandatory Comment is not supplied at task completion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ODS_CORE051 - Mandatory Comment is not supplied at task completion ?

  The SAP error message SWF_ODS_CORE051 indicates that a mandatory comment is not supplied when completing a task in the SAP Workflow system. This error typically occurs in scenarios where a workflow task requires a comment or note to be entered before the task can be completed.
  Cause:
  The primary cause of this error is that the workflow configuration has been set up to require a comment for certain tasks, and the user completing the task has not provided this comment. This is often a part of the workflow design to ensure that users provide context or justification for their actions.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Workflow Configuration: 
  
  Review the workflow definition in the SAP system to confirm that the task is indeed configured to require a comment. This can be done in transaction SWDD (Workflow Builder).
  Look for the specific task that is causing the error and check its properties to see if the comment field is marked as mandatory.
  
  
  
  Provide a Comment:
  
  When completing the task, ensure that you enter a comment in the designated field. This is usually a text box that appears when you attempt to complete the task in the SAP GUI or the SAP Fiori interface.
  
  
  
  User Training:
  
  If multiple users are encountering this issue, consider providing training or documentation to ensure that all users understand the requirement to enter comments when completing tasks.
  
  
  
  Modify Workflow (if necessary):
  
  If the requirement for a comment is not necessary for your business process, you can modify the workflow to remove the mandatory comment requirement. This should be done with caution and in accordance with your organization's workflow governance policies.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to workflow processing.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWDD: Workflow Builder for designing and modifying workflows.
  SWI1: Work item selection for monitoring workflow instances.
  SWI2_FREQ: To check the frequency of work items.
  
  
  
  Documentation: 
  
  Refer to SAP Help documentation for workflows to understand how to configure tasks and comments properly.
  
  
  
  SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to workflow comments.
  
  
  
  By following these steps, you should be able to resolve the SWF_ODS_CORE051 error and ensure that your workflow tasks can be completed successfully.