How To Fix SWF_ODS_CORE048 - Unable to retrieve details of user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ODS_CORE - Messages for ODS runtime objects

• Message number: 048

• Message text: Unable to retrieve details of user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ODS_CORE048 - Unable to retrieve details of user &1 ?

  The SAP error message SWF_ODS_CORE048, which states "Unable to retrieve details of user &1," typically occurs in the context of SAP Workflow or Business Workflow scenarios. This error indicates that the system is unable to fetch the details of a specified user, which can hinder workflow processing.
  Causes:
  
  User Does Not Exist: The user ID specified in the error message may not exist in the SAP system.
  User Inactive: The user might be inactive or locked in the system.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access user details.
  Data Consistency Issues: There may be inconsistencies in the user master data or issues with the user’s organizational assignment.
  Technical Issues: There could be underlying technical issues, such as problems with the database or connectivity issues.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to verify if the user ID exists in the system.
  If the user does not exist, create the user or correct the user ID in the workflow configuration.
  
  
  
  Check User Status:
  
  Ensure that the user is active and not locked. You can check this in the user maintenance screen (SU01).
  If the user is locked, unlock the user.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. You can use transaction SU53 to analyze authorization issues.
  
  
  
  Check User Master Data:
  
  Verify that the user’s master data is complete and consistent. Check for missing organizational assignments or other required information.
  
  
  
  Workflow Configuration:
  
  Review the workflow configuration to ensure that the user assignment is correct and that the workflow is set up properly.
  
  
  
  Technical Checks:
  
  If the issue persists, check for any technical issues in the system, such as database connectivity or system performance problems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection by Frequency
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Logs and Traces: If the problem is not resolved, consider checking system logs (transaction SM21) or workflow logs (transaction SWI1) for more detailed error messages.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SWF_ODS_CORE048 error message.