How To Fix SWF_ODS_CORE039 - Work Item &1 is not User Decision

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ODS_CORE - Messages for ODS runtime objects

• Message number: 039

• Message text: Work Item &1 is not User Decision

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ODS_CORE039 - Work Item &1 is not User Decision ?

  The SAP error message SWF_ODS_CORE039 indicates that a work item is not a user decision type. This error typically occurs in the context of SAP Business Workflow when a user attempts to process a work item that is expected to be a user decision but is not.
  Cause:
  
  Incorrect Work Item Type: The work item being processed is not of the type that allows for user decisions. This could happen if the work item is a different type of task (e.g., a background task or a system task) that does not require user input.
  Workflow Configuration Issues: There may be a misconfiguration in the workflow definition, where the expected user decision step is not correctly defined or linked.
  Authorization Issues: The user may not have the necessary authorizations to process the work item, leading to confusion about the type of work item being processed.
  System Errors: There could be underlying system issues or bugs that are causing the workflow to behave unexpectedly.
  
  Solution:
  
  Check Work Item Type: Verify the type of the work item in question. You can do this by checking the workflow log or using transaction code SWI1 to analyze the work item.
  Review Workflow Definition: Ensure that the workflow definition is correctly set up to include user decision steps. You can use transaction code SWDD to check and modify the workflow definition.
  Check Authorizations: Ensure that the user has the necessary authorizations to process the work item. This can be checked using transaction code SU53 or by consulting with your security team.
  Debugging: If the issue persists, consider debugging the workflow to identify any potential issues in the workflow logic or configuration.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWDD: Workflow Builder
  SWI2_FREQ: Work Item Selection for Recurrent Tasks
  
  
  Workflow Documentation: Review the SAP documentation on workflows to understand the different types of work items and how user decisions are handled.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SWF_ODS_CORE039 error and implement a solution.