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Message type: E = Error
Message class: SWF_ODS_CORE - Messages for ODS runtime objects
Message number: 003
Message text: WorkItem &1 is not in your Inbox
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SWF_ODS_CORE003
- WorkItem &1 is not in your Inbox ?The SAP error message SWF_ODS_CORE003, which states "WorkItem &1 is not in your Inbox," typically occurs in the context of SAP Workflow when a user tries to access a work item that is not available in their inbox. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error:
Causes:
- Work Item Already Processed: The work item may have already been processed or completed by another user.
- Work Item Deleted: The work item might have been deleted or removed from the workflow.
- User Authorization Issues: The user may not have the necessary authorizations to view the work item.
- Incorrect User Context: The work item may not belong to the current user or may be assigned to a different user.
- Workflow Termination: The workflow instance may have been terminated or ended, causing the work item to be removed from the inbox.
- System Issues: There could be temporary system issues or inconsistencies in the workflow database.
Solutions:
- Check Work Item Status: Verify the status of the work item in the workflow log (transaction SWI1 or SWI2) to see if it has been completed or deleted.
- Review User Authorizations: Ensure that the user has the necessary authorizations to access the work item. This can be checked in transaction SU53 or by consulting with your security team.
- Use Workflow Monitoring: Use transaction SWI1 or SWI2 to monitor the workflow and check if the work item is still active or if it has been reassigned.
- Check User Assignment: Confirm that the work item is indeed assigned to the user trying to access it. If it is assigned to another user, the current user will not see it in their inbox.
- Reassign Work Item: If necessary, a workflow administrator can reassign the work item to the correct user.
- System Check: If the issue persists, check for any system errors or inconsistencies. This may involve consulting with your SAP Basis team to ensure that the system is functioning correctly.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.
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