How To Fix SWF_FLEX_RUN076 - Retry of mail send request '&1' registered

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 076

• Message text: Retry of mail send request '&1' registered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN076 - Retry of mail send request '&1' registered ?

  The SAP error message SWF_FLEX_RUN076 indicates that there was a failure in sending an email notification related to a workflow process. The message specifically mentions that a retry for sending the mail request has been registered, which means that the system will attempt to resend the email after a certain period.
  Cause:
  The error can occur due to several reasons, including:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly, preventing emails from being sent.
  Network Issues: There may be network connectivity problems between the SAP system and the mail server.
  Mail Server Issues: The mail server itself may be down or experiencing issues.
  Incorrect Email Address: The email address specified in the workflow may be invalid or incorrectly formatted.
  System Load: High system load or performance issues may cause delays in processing the email sending request.
  
  Solution:
  To resolve the SWF_FLEX_RUN076 error, you can take the following steps:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the mail server address, port, and authentication details.
  Ensure that the SMTP node is active.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails.
  You can also send a test email from the SAP system to verify that the SMTP configuration is working correctly.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the mail server. You can use tools like ping or telnet to test connectivity to the mail server's IP address and port.
  
  
  
  Review Mail Server Logs:
  
  If you have access to the mail server, check its logs for any errors or issues that might indicate why the email could not be sent.
  
  
  
  Validate Email Addresses:
  
  Review the email addresses used in the workflow to ensure they are correctly formatted and valid.
  
  
  
  Monitor System Performance:
  
  Check for any performance issues in the SAP system that might be affecting the processing of workflow tasks.
  
  
  
  Retry Mechanism:
  
  The system will automatically retry sending the email based on its configuration. You can monitor the status of the retry attempts in transaction SOST.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configure and monitor the SMTP settings.
  SOST: Monitor the status of sent emails.
  SWI1: Monitor workflow instances and their statuses.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending in workflows.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring and troubleshooting email sending in SAP workflows.
  
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SWF_FLEX_RUN076 error.