How To Fix SWF_FLEX_RUN044 - Asynchron agent determination not supported (rule id '&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 044

• Message text: Asynchron agent determination not supported (rule id '&1')

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN044 - Asynchron agent determination not supported (rule id '&1') ?

  The SAP error message SWF_FLEX_RUN044 indicates that there is an issue with the asynchronous agent determination process in a workflow. This error typically occurs when the system attempts to determine an agent for a workflow task asynchronously, but the configuration or the rule specified does not support this operation.
  Cause:
  
  Unsupported Rule: The rule ID specified in the error message (&1) is not configured to support asynchronous agent determination. This can happen if the rule is designed for synchronous processing only.
  Configuration Issues: There may be issues in the workflow configuration or the agent determination logic that prevent the system from executing the agent determination asynchronously.
  Workflow Version: The version of the workflow or the specific task may not be compatible with asynchronous processing.
  
  Solution:
  
  Check Rule Configuration: Review the agent determination rule associated with the workflow. Ensure that it is designed to support asynchronous processing. If it is not, you may need to modify the rule or create a new one that supports asynchronous determination.
  Use Synchronous Agent Determination: If asynchronous determination is not necessary, consider switching to synchronous agent determination for the specific task or workflow.
  Review Workflow Settings: Check the workflow settings and ensure that all configurations related to agent determination are correctly set up.
  Debugging: Use transaction codes like SWI1 or SWI2_FREQ to analyze the workflow instance and see where the error occurs. This can provide insights into what might be going wrong.
  Consult Documentation: Refer to SAP documentation or notes related to workflow and agent determination for any specific guidelines or updates that may address this issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Frequent Tasks
  SWF_WORKFLOW: Workflow Administration
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates on agent determination processes.
  Workflow Customization: If you have custom workflows, ensure that they are properly tested for both synchronous and asynchronous agent determination.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with the specific details of the error and the context in which it occurs.