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How To Fix SWF_FLEX_ENGINE016 - Error resolving agent rule '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWF_FLEX_ENGINE - Workflow: Flexible Engine

  • Message number: 016

  • Message text: Error resolving agent rule '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWF_FLEX_ENGINE016 - Error resolving agent rule '&1' ?

    The SAP error message SWF_FLEX_ENGINE016, which indicates an issue with resolving an agent rule, typically occurs in the context of SAP Business Workflow or SAP Business Process Management (BPM). This error suggests that the system is unable to find or interpret the specified agent rule, which is crucial for determining the appropriate user or group to assign a task to.

    Cause:

    1. Incorrect Rule Definition: The agent rule may not be defined correctly in the system. This could be due to syntax errors or logical errors in the rule definition.
    2. Missing Rule: The rule that is being referenced may not exist in the system or may have been deleted.
    3. Authorization Issues: The user or system may not have the necessary authorizations to access the rule or the objects it references.
    4. Configuration Issues: There may be issues with the configuration of the workflow or the agent assignment settings.
    5. Transport Issues: If the rule was transported from another system, there may have been issues during the transport process that caused the rule to be incomplete or corrupted.

    Solution:

    1. Check Rule Definition: Review the agent rule definition in the SAP system. Ensure that it is correctly defined and that all necessary components are in place.
    2. Verify Existence: Confirm that the agent rule exists in the system. You can do this by navigating to the relevant transaction (e.g., SWDD for workflow definition) and checking the agent rules.
    3. Review Authorizations: Ensure that the user or system has the necessary authorizations to access the agent rule. This may involve checking user roles and profiles.
    4. Configuration Review: Check the configuration settings for the workflow and agent assignment. Ensure that everything is set up correctly and that there are no inconsistencies.
    5. Transport Check: If the rule was transported, verify that the transport was successful and that all necessary objects were included. You may need to re-transport the rule if there were issues.
    6. Debugging: If the issue persists, consider using debugging tools to trace the execution of the workflow and identify where the resolution of the agent rule is failing.

    Related Information:

    • Transaction Codes: You may find it useful to work with transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection for Repeated Tasks) to analyze workflows and agent assignments.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Refer to the official SAP documentation for workflows and agent rules for detailed guidance on how to define and troubleshoot agent rules.

    If the problem continues after following these steps, consider reaching out to SAP support for further assistance.

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