How To Fix SWF_FLEX_ENGINE009 - Business exception: No agent assigned to step "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_ENGINE - Workflow: Flexible Engine

• Message number: 009

• Message text: Business exception: No agent assigned to step "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_ENGINE009 - Business exception: No agent assigned to step "&1" ?

  The SAP error message SWF_FLEX_ENGINE009, which states "Business exception: No agent assigned to step '&1'", typically occurs in the context of SAP Business Workflow. This error indicates that a workflow step does not have an agent assigned to it, meaning that there is no user or group designated to execute that particular step in the workflow process.
  Cause:
  
  Missing Agent Assignment: The most common cause is that the workflow step is not assigned to any user or agent. This can happen if the workflow definition does not specify an agent for that step.
  Incorrect Workflow Configuration: The workflow might be incorrectly configured, leading to the absence of an agent for certain steps.
  Dynamic Agent Resolution Failure: If the workflow is designed to dynamically determine the agent (e.g., based on certain conditions), and those conditions do not resolve to a valid agent, this error can occur.
  User Deactivation: If the user or group that was originally assigned to the step has been deactivated or removed from the system, the workflow will not find a valid agent.
  
  Solution:
  
  Check Workflow Definition: Review the workflow definition in the SAP Business Workflow (transaction SWDD). Ensure that all steps have appropriate agents assigned.
  Assign Agents: If an agent is missing, assign a user or a group to the workflow step. This can be done in the workflow definition or by using the transaction SWI1 to analyze the workflow instance.
  Dynamic Agent Configuration: If the workflow uses dynamic agent resolution, ensure that the logic for determining the agent is correct and that it can resolve to a valid user or group.
  User Status: Check the status of the users or groups assigned to the workflow. If they are inactive or deleted, reassign the workflow step to an active user or group.
  Testing: After making changes, test the workflow to ensure that the error does not occur again.
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder - to edit and configure workflows.
  SWI1: Work Item Selection - to monitor and analyze workflow instances.
  SWI2_FREQ: To check for workflow instances that are frequently failing.
  
  
  
  Documentation: Refer to SAP Help documentation for Business Workflow for detailed guidance on configuring agents and workflow steps.
  
  
  Debugging: If the issue persists, consider debugging the workflow to trace the execution path and identify where the agent assignment is failing.
  
  
  By following these steps, you should be able to resolve the SWF_FLEX_ENGINE009 error and ensure that your workflow can proceed without interruption.