How To Fix SWF_FLEX_DEF123 - Activity exposed only for exception handling is missing predefined agents

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_DEF -

• Message number: 123

• Message text: Activity exposed only for exception handling is missing predefined agents

What causes this issue?

Activity was tagged for result processing. Commonly this is a reaction
of an exception which has occurred in a process. This activity make no
sense within the normal process logic.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

For this activity an agent must be assigned. Otherwise the activity
can't be selected in Manage Workflow app.

System Response

How to fix this error?

Assign an agent.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_DEF123 - Activity exposed only for exception handling is missing predefined agents ?

  The SAP error message SWF_FLEX_DEF123 indicates that an activity in a workflow is exposed only for exception handling but is missing predefined agents. This typically occurs in SAP Business Workflow when there is an issue with the configuration of the workflow or the assignment of agents to handle exceptions.
  Cause:
  
  Missing Agent Assignment: The activity in question is designed to handle exceptions, but no agents have been assigned to it. This means that when an exception occurs, there is no one to handle it.
  Workflow Configuration Issues: The workflow may not be properly configured to include the necessary agents for exception handling.
  Role or Authorization Issues: The user roles or authorizations may not be set up correctly, preventing the assignment of agents to the workflow activity.
  
  Solution:
  
  
  Assign Predefined Agents:
  
  Go to the workflow definition in the SAP system.
  Identify the activity that is causing the error.
  Ensure that predefined agents are assigned to the activity. This can be done by navigating to the workflow definition and checking the agent assignment settings.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that all necessary activities and agents are correctly defined.
  Make sure that the workflow is activated after making any changes.
  
  
  
  Review Roles and Authorizations:
  
  Check the roles assigned to users who are supposed to act as agents for the workflow.
  Ensure that the users have the necessary authorizations to be assigned as agents for the exception handling activity.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the error does not occur again and that the exception handling works as intended.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWDD (Workflow Builder) to edit workflows and SWI1 (Work Item Selection) to monitor work items.
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and agent assignment.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide additional guidance.
  
  By following these steps, you should be able to resolve the SWF_FLEX_DEF123 error and ensure that your workflow can handle exceptions appropriately.