How To Fix SWF_CST362 - No gateway

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 362

• Message text: No gateway

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST362 - No gateway ?

  The SAP error message SWF_CST362 "No gateway" typically indicates that the system is unable to connect to the SAP Gateway, which is essential for communication between different components of the SAP system, especially in workflows and other distributed scenarios.
  Cause:
  
  Gateway Service Not Running: The SAP Gateway service may not be active on the application server.
  Network Issues: There could be network connectivity issues preventing the application server from reaching the gateway.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the network settings can lead to this error.
  Firewall Restrictions: Firewalls or security settings may be blocking the necessary ports for the gateway communication.
  System Load: High system load or resource constraints may prevent the gateway from functioning properly.
  
  Solution:
  
  
  Check Gateway Service:
  
  Ensure that the SAP Gateway service is running. You can check this in the SAP system using transaction code SMGW (Gateway Monitor).
  If the service is not running, you may need to start it.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the application server and the gateway.
  Use tools like ping or traceroute to check connectivity.
  
  
  
  Configuration Settings:
  
  Review the configuration settings in the SAP system. Check the parameters related to the gateway in transaction RZ10 or RZ11.
  Ensure that the gateway host and port settings are correctly configured.
  
  
  
  Firewall Settings:
  
  Check firewall settings to ensure that the necessary ports for the SAP Gateway (default is 3300 for the gateway) are open and not blocked.
  
  
  
  System Resources:
  
  Monitor system resources to ensure that the server is not overloaded. You can use transaction SM50 to check the work processes and their statuses.
  
  
  
  Restart the Gateway:
  
  If the gateway service is running but still causing issues, consider restarting the gateway service.
  
  
  
  Check Logs:
  
  Review the system logs for any additional error messages that might provide more context about the issue. You can check logs in transaction SM21.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific version of your SAP system for any known issues or patches.
  Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "No gateway" error in your SAP system.