How To Fix SWF_CST142 - Monitoring job for work items with errors = not scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 142

• Message text: Monitoring job for work items with errors = not scheduled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST142 - Monitoring job for work items with errors = not scheduled ?

  The SAP error message SWF_CST142 indicates that the monitoring job for work items with errors is not scheduled. This can occur in the context of SAP Business Workflow, where certain work items may encounter issues that prevent them from being processed correctly.
  Cause:
  
  Job Not Scheduled: The monitoring job that is supposed to check for work items with errors has not been scheduled in the background job management.
  Configuration Issues: There may be configuration issues in the workflow settings that prevent the job from being scheduled.
  Authorization Issues: The user or system may lack the necessary authorizations to schedule or execute the job.
  System Errors: There could be underlying system errors or issues with the SAP instance that prevent job scheduling.
  
  Solution:
  
  
  Schedule the Job:
  
  Go to transaction code SM37 to check if the job exists.
  If it does not exist, you can schedule it using transaction code SM36.
  Create a new job with the appropriate parameters to monitor work items with errors.
  
  
  
  Check Configuration:
  
  Ensure that the workflow configuration is set up correctly. You can check this in transaction SWDD (Workflow Builder) or SWI1 (Work Item Selection).
  Verify that the necessary workflow templates are active and correctly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to schedule and execute background jobs. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues affecting job scheduling. Check for any system logs or error messages in transaction SM21.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Define Background Job
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SU53: Authorization Check
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on SAP Business Workflow and background job management.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the SWF_CST142 error and ensure that the monitoring job for work items with errors is scheduled correctly.