How To Fix SWF_CCMS212 - Entries with status CANCEL exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 212

• Message text: Entries with status CANCEL exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS212 - Entries with status CANCEL exist ?

  The SAP error message SWF_CCMS212 indicates that there are workflow instances in the system that have a status of "CANCEL." This typically means that certain workflow processes were started but were subsequently canceled, which can lead to inconsistencies or issues in the workflow management system.
  Cause:
  
  Manual Cancellation: A user or administrator may have manually canceled the workflow instances.
  System Errors: The workflow may have encountered errors during execution, leading to its cancellation.
  Timeouts: Workflows that exceed their execution time limits may be automatically canceled by the system.
  Configuration Issues: Incorrect configurations in the workflow settings or related components can lead to unexpected cancellations.
  
  Solution:
  
  
  Analyze Canceled Workflows:
  
  Use transaction code SWI1 to analyze the canceled workflows. This will help you identify the specific instances and their details.
  Check the logs for any error messages or reasons for cancellation.
  
  
  
  Reprocess or Delete Canceled Workflows:
  
  If the canceled workflows need to be reprocessed, you can restart them if the business logic allows it.
  If they are no longer needed, you can delete them to clean up the workflow instance table.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration settings to ensure they are set up correctly.
  Look for any timeout settings or error handling mechanisms that may need adjustment.
  
  
  
  Monitor System Performance:
  
  Ensure that the system is performing optimally and that there are no underlying issues causing workflows to fail or be canceled.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to workflow management for any specific guidance on handling canceled workflows.
  
  
  
  Engage SAP Support:
  
  If the issue persists or if you are unable to determine the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection - to view and manage workflow instances.
  SWI2_FREQ: To analyze workflow instances based on frequency.
  SWI2_DURA: To analyze workflow instances based on duration.
  
  
  
  Workflow Monitoring: Regularly monitor workflow instances to catch issues early and maintain system health.
  
  
  Documentation: SAP Help Portal and SAP Notes can provide additional insights and troubleshooting steps specific to your version of SAP.
  
  
  By following these steps, you should be able to address the SWF_CCMS212 error and manage canceled workflow instances effectively.