How To Fix SWF_CCMS161 - Event queue does not contain events with ERROR status

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 161

• Message text: Event queue does not contain events with ERROR status

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS161 - Event queue does not contain events with ERROR status ?

  The SAP error message SWF_CCMS161 indicates that the event queue does not contain any events with an ERROR status. This message is typically related to the SAP Workflow system and is often encountered when monitoring workflow events in the SAP system.
  Cause:
  
  No Errors Present: The most straightforward cause is that there are currently no events in the queue that have an ERROR status. This could mean that all events are being processed correctly, or that there are no events in the queue at all.
  Event Processing: If events were previously in an ERROR state, they may have been processed or cleared from the queue, leading to the absence of ERROR events.
  Configuration Issues: There may be configuration issues in the workflow or event handling that prevent errors from being logged correctly.
  System Performance: If the system is under heavy load, it might not be processing events as expected, but this would typically lead to other error messages.
  
  Solution:
  
  Check Event Queue: Use transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Items in the Workflow) to check the current status of the event queue and see if there are any events present.
  Monitor Workflow: Use transaction SWI6 (Workflow Monitoring) to monitor the workflow and check for any issues or errors in the workflow instances.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on what is happening in the workflow.
  Configuration Review: Review the configuration of the workflow and event handling to ensure that everything is set up correctly. This includes checking the event linkage and ensuring that the event handlers are functioning as expected.
  System Performance: If you suspect performance issues, check system performance metrics and consider optimizing the system or scheduling jobs during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SLG1 for monitoring and troubleshooting workflows.
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflow management and event handling.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.