How To Fix SV397 - System error: Function group & could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SV - View Maintenance: Customize Messages

• Message number: 397

• Message text: System error: Function group & could not be locked

What causes this issue?

Lock administration system error. The requested data
could not be locked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSTEMVERWALTUNG

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SV397 - System error: Function group & could not be locked ?

  The SAP error message SV397, which states "System error: Function group & could not be locked," typically indicates that there is an issue with locking mechanisms in the SAP system, particularly related to function groups. This error can occur during various operations, such as when trying to activate or modify a function group.
  Causes:
  
  Concurrent Access: The function group may be locked by another user or process that is currently accessing or modifying it.
  System Lock Issues: There may be issues with the SAP locking mechanism, which can occur due to system inconsistencies or errors.
  Transport Requests: If the function group is part of a transport request that is being processed, it may be locked during that time.
  Database Issues: Problems with the underlying database can also lead to locking issues.
  
  Solutions:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries related to the function group. If you find any locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations and that it is safe to do so).
  
  
  
  Wait and Retry:
  
  If the function group is locked by another user, you may need to wait until that user has completed their work and released the lock.
  
  
  
  Check Transport Requests:
  
  If the function group is part of a transport request, check the status of the transport. You may need to wait for the transport to complete or resolve any issues with the transport.
  
  
  
  System Restart:
  
  In some cases, a system restart may help resolve locking issues, especially if they are caused by temporary inconsistencies.
  
  
  
  Check for Background Jobs:
  
  Use transaction code SM37 to check if there are any background jobs that might be locking the function group. If you find any, you may need to wait for them to complete or cancel them if appropriate.
  
  
  
  Consult Basis Team:
  
  If the issue persists, it may be necessary to involve your SAP Basis team. They can investigate deeper system-level issues or database problems that may be causing the locking issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE80: To access the Object Navigator, where you can view function groups.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to function groups and locking mechanisms for a better understanding of how they work and how to manage them.
  
  
  By following these steps, you should be able to diagnose and resolve the SV397 error in your SAP system.