How To Fix SUSR_DBMS002 - Configuration error; database type not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_DBMS - message for data base user administration

• Message number: 002

• Message text: Configuration error; database type not supported

What causes this issue?

In the current client of SAP NetWeaver Application Server (SAP NetWeaver
AS) ABAP, the database connection required for linking users of SAP
NetWeaver AS ABAP with the DBMS has an unsupported database type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a database connection with the supported type and the current
client in maintenance view USR_DBMS_SYSTEM.
Ensure that the database connection is maintained in transaction DBCO
and the user for the database connection has appropriate authorizations
in the DBMS.
For more information, see SAP Note 1836006.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_DBMS002 - Configuration error; database type not supported ?

  The SAP error message SUSR_DBMS002 indicates that there is a configuration issue related to the database type being used in your SAP system. This error typically arises when the database type specified in the SAP system configuration is not supported or recognized by the system.
  Cause:
  
  Incorrect Database Configuration: The database type specified in the SAP profile or configuration files does not match the actual database being used.
  Unsupported Database: The database type may not be supported by the version of SAP you are using.
  Profile Parameters: The profile parameters related to the database configuration may be incorrectly set or missing.
  Installation Issues: There may have been issues during the installation or upgrade of the SAP system that led to incorrect database settings.
  
  Solution:
  
  Check Database Type: Verify the database type that is currently being used by your SAP system. This can usually be found in the system's configuration files or through the SAP GUI.
  Update Profile Parameters: Ensure that the profile parameters (e.g., dbms parameter) in the instance profile are correctly set to match the actual database type. You can check this in the instance profile using transaction code RZ10.
  Database Compatibility: Confirm that the database you are using is compatible with your version of SAP. Refer to the SAP Product Availability Matrix (PAM) for supported database versions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve compatibility issues.
  Reconfigure Database: If necessary, you may need to reconfigure the database settings in the SAP system. This may involve editing configuration files or using specific SAP tools to set the correct database type.
  Consult Documentation: Review the installation and configuration documentation for your specific SAP version and database type to ensure all settings are correct.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to SUSR_DBMS002 for specific guidance or patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Database Documentation: Refer to the documentation for the specific database you are using (e.g., Oracle, HANA, SQL Server) for any additional configuration steps that may be required.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP Support for further assistance.