How To Fix SUSR_CUA_TOOLS054 - Could not create the connection to child system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CUA_TOOLS - Additional Tools for Central User Administration

• Message number: 054

• Message text: Could not create the connection to child system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CUA_TOOLS054 - Could not create the connection to child system &1 ?

  The SAP error message SUSR_CUA_TOOLS054 indicates that there is an issue with creating a connection to a child system in a Central User Administration (CUA) environment. This error typically arises when the system is unable to establish a connection to the specified child system, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be network connectivity problems between the central system and the child system.
  Incorrect Configuration: The connection settings for the child system may be incorrectly configured in the CUA settings.
  Authorization Issues: The user trying to establish the connection may not have the necessary authorizations in the child system.
  RFC Destination Problems: The RFC (Remote Function Call) destination for the child system may not be set up correctly or may be inactive.
  System Down: The child system may be down or not reachable due to maintenance or other issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the central system can reach the child system over the network. You can use tools like ping or telnet to test connectivity.
  Verify RFC Destination:
  
  Go to transaction SM59 in the central system.
  Check the RFC destination for the child system. Ensure that it is correctly configured and active.
  Test the connection from the RFC destination settings to ensure it can connect to the child system.
  
  
  Review CUA Configuration:
  
  Go to transaction SU01 and check the CUA settings.
  Ensure that the child system is correctly defined in the CUA configuration.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations in both the central and child systems to perform the required actions.
  System Status: Check if the child system is up and running. If it is down, coordinate with the system administrator to resolve any issues.
  Review Logs: Check the system logs (transaction SM21) for any additional error messages that might provide more context about the issue.
  
  Related Information:
  
  CUA Documentation: Review SAP documentation on Central User Administration for best practices and configuration guidelines.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CUA and this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SUSR_CUA_TOOLS054 error effectively.