How To Fix SUSR_CUA_TOOLS053 - There is no status information for the users for system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CUA_TOOLS - Additional Tools for Central User Administration

• Message number: 053

• Message text: There is no status information for the users for system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CUA_TOOLS053 - There is no status information for the users for system &1 ?

  The SAP error message SUSR_CUA_TOOLS053 indicates that there is no status information available for the users in the specified system (&1). This error typically arises in the context of Central User Administration (CUA) when trying to manage user data across multiple systems.
  Cause:
  
  No User Data: The most common cause is that there are no users created in the target system, or the users have not been properly synchronized.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to view user status information.
  System Configuration: The CUA configuration might not be set up correctly, or the target system may not be properly connected to the CUA.
  Data Consistency Issues: There may be inconsistencies in the user data between the central system and the child systems.
  
  Solution:
  
  Check User Existence: Verify that the users you are trying to manage actually exist in the target system. You can do this by logging into the target system and checking the user master records.
  Synchronize Users: If users exist but are not synchronized, you may need to perform a synchronization. This can be done using transaction SU01 or through the CUA administration tools.
  Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to view and manage user data in the target system.
  Check CUA Configuration: Review the CUA configuration settings in transaction SCUA to ensure that the target system is correctly defined and connected.
  Consistency Check: Run consistency checks for user data across the systems to identify any discrepancies. This can be done using transaction SU10 or other relevant tools.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SCUA (CUA Administration), and SU10 (Mass User Maintenance).
  SAP Notes: Look for SAP Notes related to CUA and user management for any known issues or patches that might address this error.
  Documentation: Review SAP documentation on Central User Administration for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.