How To Fix SUSR_CUA_TOOLS001 - Central User Administration is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CUA_TOOLS - Additional Tools for Central User Administration

• Message number: 001

• Message text: Central User Administration is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CUA_TOOLS001 - Central User Administration is inconsistent ?

  The SAP error message SUSR_CUA_TOOLS001 indicates that there is an inconsistency in the Central User Administration (CUA) setup. This can occur due to various reasons, such as discrepancies in user data, configuration issues, or problems with the synchronization of user information between the central system and the child systems.
  Causes:
  
  Inconsistent User Data: User data in the central system may not match the data in the child systems.
  Configuration Issues: Incorrect configuration settings in the CUA setup can lead to inconsistencies.
  Synchronization Problems: Issues during the synchronization process between the central and child systems can cause discrepancies.
  Missing Authorizations: The user executing the CUA functions may lack the necessary authorizations to perform certain actions.
  
  Solutions:
  
  Check User Data: Verify that the user data in the central system matches the data in the child systems. Look for discrepancies in user attributes, roles, and profiles.
  Review CUA Configuration: Ensure that the CUA configuration is set up correctly. Check the settings in transaction SCUA and ensure that all child systems are properly defined and connected.
  Run Consistency Checks: Use the transaction SU01 to check for inconsistencies in user master records. You can also use transaction SU10 to perform mass changes and corrections.
  Synchronize User Data: If discrepancies are found, you may need to manually synchronize user data between the central and child systems. This can be done using the CUA tools available in the SAP system.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform CUA functions. This may involve checking roles and profiles assigned to the user.
  Use CUA Tools: Utilize the CUA tools provided by SAP to identify and resolve inconsistencies. You can find these tools in transaction SUSR_CUA_TOOLS.
  
  Related Information:
  
  
  Transaction Codes:
  
  SCUA: Central User Administration configuration.
  SU01: User maintenance.
  SU10: Mass user maintenance.
  SUSR_CUA_TOOLS: CUA tools for managing user administration.
  
  
  
  SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to CUA inconsistencies. You can search for notes in the SAP Support Portal.
  
  
  Documentation: Refer to the official SAP documentation for Central User Administration for detailed information on setup, configuration, and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the inconsistency indicated by the SUSR_CUA_TOOLS001 error message. If the issue persists, consider reaching out to SAP support for further assistance.