How To Fix SUSR_CERT138 - No mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 138

• Message text: No mapping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT138 - No mapping ?

  The SAP error message SUSR_CERT138 typically indicates that there is no mapping found for a user certificate in the system. This error often arises in the context of user authentication, particularly when dealing with digital certificates in SAP systems.
  
  Cause:
  
  Missing Mapping: The user certificate presented does not have a corresponding entry in the SAP user master data. This means that the system cannot find a user account that matches the certificate.
  Incorrect Configuration: The configuration for the certificate mapping may not be set up correctly in the system.
  Expired or Invalid Certificate: The certificate being used may be expired or invalid, leading to the inability to map it to a user.
  User Not Created: The user associated with the certificate may not exist in the SAP system.
  
  
  Solution:
  
  
  Check User Master Data:
  
  Ensure that the user associated with the certificate exists in the SAP system.
  Verify that the user has the correct roles and authorizations.
  
  
  
  Certificate Mapping:
  
  Go to transaction