How To Fix SUSR_CERT120 - Specify issuer

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 120

• Message text: Specify issuer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT120 - Specify issuer ?

  The SAP error message SUSR_CERT120: Specify issuer typically occurs in the context of digital certificates and user authentication within the SAP system. This error indicates that the system requires the specification of a certificate issuer, which is necessary for validating the digital certificate being used.
  Cause:
  
  Missing Issuer Information: The error usually arises when the issuer of the digital certificate is not specified or is incorrectly configured in the system.
  Certificate Configuration Issues: There may be issues with the configuration of the certificate itself, such as it not being properly imported or recognized by the SAP system.
  Trust Relationship: The SAP system may not trust the certificate issuer, which can happen if the issuer's root certificate is not present in the trust store.
  
  Solution:
  To resolve the SUSR_CERT120 error, you can follow these steps:
  
  
  Check Certificate Configuration:
  
  Ensure that the digital certificate is correctly configured in the SAP system.
  Verify that the certificate is valid and has not expired.
  
  
  
  Specify the Issuer:
  
  Go to the transaction code STRUST (Trust Manager) in SAP.
  Navigate to the appropriate certificate store (e.g., SSL server, SSL client, etc.).
  Check if the issuer of the certificate is specified. If not, you may need to add the issuer's certificate to the trust store.
  
  
  
  Import the Issuer's Certificate:
  
  If the issuer's certificate is not present, you will need to import it into the SAP system.
  Obtain the issuer's root certificate and import it using the Trust Manager (STRUST).
  Make sure to save the changes after importing the certificate.
  
  
  
  Check Trust Relationships:
  
  Ensure that the trust relationship between the SAP system and the certificate issuer is established.
  Verify that the root and intermediate certificates are correctly installed in the trust store.
  
  
  
  Restart Services:
  
  After making changes to the certificate configuration, it may be necessary to restart the relevant SAP services or the entire SAP system to apply the changes.
  
  
  
  Related Information:
  
  Transaction STRUST: This transaction is used to manage SSL certificates and trust relationships in SAP.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error.
  Documentation: Refer to SAP documentation on digital certificates and security settings for more detailed instructions on managing certificates.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.