How To Fix SUSR_CERT108 - Upload a certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 108

• Message text: Upload a certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT108 - Upload a certificate ?

  The SAP error message SUSR_CERT108 indicates that a user is required to upload a certificate, typically in the context of Secure Network Communications (SNC) or when dealing with digital signatures and encryption in SAP systems. This error often arises when a user attempts to perform an action that requires a valid certificate, but the system cannot find one associated with the user.
  Cause:
  
  Missing Certificate: The user does not have a valid certificate uploaded in the SAP system.
  Expired Certificate: The certificate may have expired and needs to be renewed.
  Incorrect User Configuration: The user profile may not be correctly configured to use the certificate.
  SNC Configuration Issues: If using SNC, there may be issues with the SNC configuration that prevent the certificate from being recognized.
  
  Solution:
  
  
  Upload a Certificate:
  
  Navigate to the transaction code STRUST (Trust Manager).
  Select the appropriate tab (e.g., "PSE" for Personal Security Environment).
  Choose the user for whom you want to upload the certificate.
  Use the "Import" function to upload the required certificate file (usually in .p12 or .pfx format).
  Ensure that the certificate is valid and not expired.
  
  
  
  Check Certificate Validity:
  
  Verify that the certificate is still valid and has not expired. If it has, obtain a new certificate from the certificate authority (CA).
  
  
  
  User Profile Configuration:
  
  Ensure that the user profile is correctly set up to use the certificate. Check the user’s settings in transaction SU01 (User Maintenance).
  
  
  
  SNC Configuration:
  
  If using SNC, ensure that the SNC parameters are correctly configured in the instance profile and that the necessary libraries are available.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or guides related to SNC and certificate management for detailed steps and best practices.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STRUST: Trust Manager for managing certificates and PSEs.
  SU01: User Maintenance for managing user profiles.
  
  
  
  SNC Configuration: If you are using SNC, ensure that the SNC parameters in the instance profile are correctly set, such as snc/enable and snc/gssapi_lib.
  
  
  Certificate Authorities: If you need to obtain a new certificate, contact your organization's certificate authority or the entity that issues digital certificates.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error.
  
  
  By following these steps, you should be able to resolve the SUSR_CERT108 error and successfully upload the required certificate.