How To Fix SUSR_CERT057 - Logon using certificate entry &1 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 057

• Message text: Logon using certificate entry &1 is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT057 - Logon using certificate entry &1 is not permitted ?

  The SAP error message SUSR_CERT057 indicates that there is an issue with the logon process using a certificate. Specifically, the message states that "Logon using certificate entry &1 is not permitted." This typically occurs in environments where SAP is configured to use Secure Network Communications (SNC) or when using X.509 certificates for authentication.
  Cause
  The error can be caused by several factors, including:
  
  Certificate Configuration Issues: The certificate being used may not be properly configured or may not be valid for the user trying to log in.
  User Authorization: The user may not have the necessary authorizations to log in using the specified certificate.
  Profile Settings: The SAP system profile may not allow logon via certificates for the specified user or in the current configuration.
  Certificate Expiration: The certificate may have expired or been revoked.
  Incorrect Certificate Entry: The certificate entry specified in the error message may not match any valid entries in the system.
  
  Solution
  To resolve the SUSR_CERT057 error, you can take the following steps:
  
  
  Check Certificate Validity:
  
  Ensure that the certificate being used is valid and has not expired. You can check the certificate details in the SAP GUI or through the certificate management tool.
  
  
  
  Review User Authorizations:
  
  Verify that the user has the necessary authorizations to log in using the certificate. Check the user's roles and profiles in the SAP system.
  
  
  
  Check Profile Parameters:
  
  Review the SAP profile parameters related to SNC and certificate logon. Ensure that the parameters are correctly set to allow certificate-based authentication.
  
  
  
  Update Certificate Entries:
  
  If the certificate entry is incorrect, update it in the SAP system. You can do this through transaction STRUST (Trust Manager) to manage the SSL certificates.
  
  
  
  Consult SAP Documentation:
  
  Refer to the SAP documentation for detailed instructions on configuring certificate-based logon and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  STRUST: Manage SSL certificates and trust relationships.
  SU01: User maintenance to check user authorizations.
  SNC: Secure Network Communications settings.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to certificate logon and SUSR_CERT057.
  
  
  Documentation: Review the SAP Security Guide and the SNC documentation for best practices and configuration steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SUSR_CERT057 error in your SAP environment.