How To Fix SUSR_CERT056 - Database error: Rule for subject &1 and issuer &2 not created

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 056

• Message text: Database error: Rule for subject &1 and issuer &2 not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT056 - Database error: Rule for subject &1 and issuer &2 not created ?

  The SAP error message SUSR_CERT056 indicates that there is a database error related to the creation of a rule for a specific subject and issuer in the context of digital certificates. This error typically arises in the SAP system when dealing with the management of digital certificates, particularly in the context of Secure Network Communications (SNC) or when using the SAP Trust Manager.
  Cause:
  The error can be caused by several factors, including:
  
  
  Database Constraints: There may be constraints in the database that prevent the creation of the rule for the specified subject and issuer. This could be due to existing entries that conflict with the new rule.
  
  
  Missing Configuration: The necessary configuration for the subject or issuer may not be properly set up in the system.
  
  
  Authorization Issues: The user attempting to create the rule may not have the necessary authorizations to perform this action.
  
  
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself, such as connectivity problems or corruption in the database.
  
  
  Solution:
  To resolve the SUSR_CERT056 error, you can take the following steps:
  
  
  Check Existing Rules: Verify if there are existing rules for the specified subject and issuer. If a rule already exists, you may need to modify it instead of creating a new one.
  
  
  Review Configuration: Ensure that the configuration for the subject and issuer is correctly set up in the SAP system. This includes checking the entries in the Trust Manager (transaction code STRUST).
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to create rules for certificates. You may need to consult with your SAP security administrator to ensure proper roles and permissions are assigned.
  
  
  Database Integrity: Check the integrity of the database. You may need to run database consistency checks or consult with your database administrator to ensure there are no underlying issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Consult Documentation: Review the SAP documentation related to digital certificates and the Trust Manager for any additional configuration steps that may be required.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like STRUST (Trust Manager) and SU01 (User Maintenance) for managing certificates and user authorizations.
  Digital Certificates: Understand the role of digital certificates in SAP, especially in secure communications and authentication processes.
  SNC Configuration: If you are using Secure Network Communications, ensure that your SNC configuration is correctly set up and that all necessary components are in place.
  
  By following these steps, you should be able to diagnose and resolve the SUSR_CERT056 error in your SAP system.