How To Fix SUSG_UI401 - Download of snapshot kind '&1' ('&2') not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSG_UI - Usage Data: UI

• Message number: 401

• Message text: Download of snapshot kind '&1' ('&2') not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSG_UI401 - Download of snapshot kind '&1' ('&2') not supported ?

  The SAP error message "SUSG_UI401 Download of snapshot kind '&1' ('&2') not supported" typically occurs in the context of the SAP User Experience (UX) or SAP Fiori applications when there is an attempt to download a snapshot that is not supported by the system. This error can arise due to various reasons, including configuration issues, unsupported snapshot types, or system limitations.
  Causes:
  
  Unsupported Snapshot Type: The snapshot type you are trying to download may not be supported by the current version of the application or system configuration.
  Configuration Issues: There may be misconfigurations in the system settings that prevent the download of certain snapshot types.
  Authorization Issues: The user may not have the necessary permissions to access or download the specified snapshot.
  System Limitations: The system may have limitations or restrictions on the types of snapshots that can be downloaded based on the current setup or version.
  
  Solutions:
  
  Check Snapshot Type: Verify that the snapshot type you are trying to download is indeed supported by your version of SAP. Consult the SAP documentation or release notes for the specific version you are using.
  Review Configuration: Check the configuration settings in the SAP system to ensure that the necessary parameters for downloading snapshots are correctly set up.
  User Authorization: Ensure that the user attempting to download the snapshot has the appropriate authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  System Update: If you are using an outdated version of SAP, consider updating to a more recent version that may have improved support for snapshot downloads.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Always refer to the official SAP Help Portal for the most accurate and detailed information regarding specific error messages and their resolutions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (transaction codes like SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.