Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SUSG301 - Could not update usage data: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUSG - Usage Data

  • Message number: 301

  • Message text: Could not update usage data: &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUSG301 - Could not update usage data: &1 ?

    The SAP error message SUSG301, which states "Could not update usage data: &1," typically occurs in the context of SAP's usage data management, particularly in the Supplier Self-Services (SUS) module. This error indicates that there was an issue when the system attempted to update usage data, which could be related to various factors.

    Possible Causes:

    1. Data Integrity Issues: The data being processed may have integrity issues, such as missing or incorrect values.
    2. Authorization Problems: The user may not have the necessary authorizations to update the usage data.
    3. Database Locking: The database table may be locked by another process, preventing updates.
    4. Configuration Issues: There may be configuration problems in the SUS settings or related modules.
    5. Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the software.

    Solutions:

    1. Check Data Integrity: Review the data being processed for completeness and correctness. Ensure that all required fields are populated and valid.
    2. Review Authorizations: Verify that the user has the necessary permissions to perform the update. This can be done by checking the user's roles and authorizations in the SAP system.
    3. Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant database tables. If locks are found, determine the cause and resolve it.
    4. Review Configuration: Check the configuration settings in the SUS module to ensure everything is set up correctly. This may involve reviewing customizing settings or consulting with a functional consultant.
    5. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may need to analyze the system logs or perform debugging to identify the root cause.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM12 (Lock Entries) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to SUSG301 in the SAP Support Portal. There may be specific notes addressing known issues or patches that can resolve the error.
    • Documentation: Review the official SAP documentation for the Supplier Self-Services module for any additional insights or troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue causing the SUSG301 error message.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author