How To Fix SUPG_SGEN564 - Could not determine free dialog processes

SUPG_SGEN564 - Overview

• Message type: E = Error

• Message class: SUPG_SGEN - Message texts for Upgrade SGEN

• Message number: 564

• Message text: Could not determine free dialog processes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUPG_SGEN564 - Could not determine free dialog processes ?

  The SAP error message SUPG_SGEN564: Could not determine free dialog processes typically occurs during the execution of the SAP transaction code SE80 or when performing a background job that requires dialog processes. This error indicates that the system is unable to find available dialog work processes to handle the request.
  Causes:
  
  Insufficient Dialog Work Processes: The SAP system may not have enough dialog work processes configured to handle the current load.
  High System Load: The system might be under heavy load, causing all available dialog processes to be occupied.
  
  Configuration Issues: There may be misconfigurations in the instance profile settings related to work processes.
  Long-running Transactions: Long-running transactions or jobs may be holding onto dialog processes longer than expected.
  System Resource Limitations: Limited system resources (CPU, memory) can lead to performance issues, causing dialog processes to be busy.
  
  Solutions:
  
  
  Increase Dialog Work Processes:
  
  Go to transaction RZ10 to modify the instance profile.
  Increase the number of dialog work processes by