How To Fix SUID01025 - Internal error &1 occurred at instance of user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SUID01 - Identity Management

• Message number: 025

• Message text: Internal error &1 occurred at instance of user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUID01025 - Internal error &1 occurred at instance of user &2 ?

  The SAP error message SUID01025, which states "Internal error &1 occurred at instance of user &2," typically indicates that there is an internal issue within the SAP system that is not directly related to user input or configuration. This error can arise from various underlying causes, including:
  Causes:
  
  System Bugs: There may be a bug in the SAP software that is causing the internal error.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can lead to internal errors.
  Memory Issues: Insufficient memory or resource allocation for the SAP instance can trigger this error.
  Configuration Problems: Incorrect configuration settings in the SAP system can lead to unexpected behavior.
  User Session Issues: Problems with the specific user session or instance may cause this error to appear.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases patches and updates to fix known issues.
  System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insight into the root cause.
  Database Check: Perform a database consistency check and ensure that the database is functioning correctly.
  Memory Configuration: Check the memory settings for the SAP instance and adjust them if necessary. Ensure that the instance has enough resources allocated.
  User Session Management: If the error is specific to a user, try logging out and back in, or clearing the user session. If the issue persists, consider creating a new user profile to see if the problem is user-specific.
  System Restart: In some cases, restarting the SAP instance may resolve temporary issues causing the error.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for your specific version to understand any known issues or limitations.
  
  Always ensure that you have proper backups and a recovery plan in place before making significant changes to the system or database.