How To Fix STW_OL323 - Get followers of topic '&1' failed

SAP Error Message - Details

• Message type: E = Error

• Message class: STW_OL - Messages of the Object Layer (Stream Work Library)

• Message number: 323

• Message text: Get followers of topic '&1' failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STW_OL323 - Get followers of topic '&1' failed ?

  The SAP error message STW_OL323, which states "Get followers of topic '&1' failed," typically occurs in the context of SAP's Business Technology Platform (BTP) or SAP Cloud Platform, particularly when dealing with notifications or messaging services. This error indicates that there was a failure in retrieving followers or subscribers for a specific topic, which can be related to various underlying issues.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the messaging service.
  Configuration Errors: The topic may not be correctly configured, or the necessary permissions may not be set up for accessing the topic.
  Service Availability: The messaging service or the specific topic may be down or unavailable due to maintenance or other issues.
  Authorization Issues: The user or service account attempting to access the topic may not have the necessary permissions.
  Incorrect Topic Name: The topic name specified in the error message may be incorrect or not exist.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing access to the messaging service.
  Verify Topic Configuration: Check the configuration of the topic in the SAP system to ensure it is set up correctly.
  Service Status: Verify the status of the messaging service to ensure it is operational. You can check the service status in the SAP BTP cockpit or relevant monitoring tools.
  Review Permissions: Ensure that the user or service account has the necessary permissions to access the topic. This may involve checking roles and authorizations in the SAP system.
  Correct Topic Name: Double-check the topic name being used in the request to ensure it is correct and exists in the system.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific service you are using (e.g., SAP Event Mesh, SAP Cloud Messaging) for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context for the failure.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.