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How To Fix STW_OL321 - Following of topic '&1' failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STW_OL - Messages of the Object Layer (Stream Work Library)

  • Message number: 321

  • Message text: Following of topic '&1' failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STW_OL321 - Following of topic '&1' failed ?

    The SAP error message STW_OL321, which states "Following of topic '&1' failed," typically occurs in the context of SAP's Business Workflow or when dealing with SAP's Knowledge Management (KM) and its related functionalities. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.

    Possible Causes:

    1. Topic Not Found: The specified topic '&1' may not exist in the system, or it may have been deleted or not properly created.
    2. Authorization Issues: The user may not have the necessary authorizations to access the topic or perform the action related to it.
    3. System Configuration: There may be issues with the configuration of the Knowledge Management or Workflow components in the SAP system.
    4. Technical Issues: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the data.

    Solutions:

    1. Verify Topic Existence:

      • Check if the topic specified in the error message exists in the system. You can do this by navigating to the relevant area in SAP where topics are managed.
    2. Check Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the topic. This may involve checking user roles and permissions in the SAP system.
    3. Review Configuration:

      • Review the configuration settings for Knowledge Management or Workflow to ensure everything is set up correctly. This may involve checking settings in transaction codes like SWDD (Workflow Builder) or KMC (Knowledge Management Configuration).
    4. Check for Technical Issues:

      • Look into system logs (transaction SLG1) for any related error messages that might provide more context. Additionally, check for any recent changes or updates that might have affected the system.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Selection for Frequency) for workflow-related tasks.
    • Documentation: Review SAP documentation related to Knowledge Management and Workflow for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the STW_OL321 error effectively.

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