How To Fix STW_OL202 - User profile request is not possible for '&1' without an SAP Jam User ID

SAP Error Message - Details

• Message type: E = Error

• Message class: STW_OL - Messages of the Object Layer (Stream Work Library)

• Message number: 202

• Message text: User profile request is not possible for '&1' without an SAP Jam User ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STW_OL202 - User profile request is not possible for '&1' without an SAP Jam User ID ?

  The SAP error message STW_OL202 indicates that a user profile request cannot be processed for a specific user (represented by &1) because the user does not have an associated SAP Jam User ID. This error typically occurs in the context of integrating SAP systems with SAP Jam, which is a collaboration platform.
  Cause:
  The primary cause of this error is that the user in question does not have a valid SAP Jam User ID. This can happen for several reasons:
  
  The user has not been provisioned in SAP Jam.
  The user’s profile in the SAP system is not correctly linked to an SAP Jam account.
  There may be issues with the synchronization between the SAP system and SAP Jam.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Provisioning:
  
  Ensure that the user has been properly provisioned in SAP Jam. This may involve creating a user account in SAP Jam if it does not exist.
  
  
  
  Link User Profiles:
  
  Verify that the user’s profile in the SAP system is correctly linked to their SAP Jam account. This may involve checking the user’s settings in both systems to ensure that the SAP Jam User ID is correctly assigned.
  
  
  
  Synchronize User Data:
  
  If there are discrepancies between the user data in the SAP system and SAP Jam, you may need to perform a synchronization. This can often be done through the administration tools provided by SAP Jam or the SAP system.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the integration between the SAP system and SAP Jam. Ensure that all necessary settings are correctly configured to allow for user profile requests.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for both the SAP system and SAP Jam for any specific instructions or troubleshooting steps related to user profiles and integration.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific configuration of your systems.
  
  
  
  Related Information:
  
  SAP Jam: A collaboration platform that integrates with various SAP applications to enhance teamwork and communication.
  User Provisioning: The process of creating and managing user accounts and their permissions in a system.
  Integration: The process of connecting different systems (like SAP and SAP Jam) to work together seamlessly.
  
  By addressing the user provisioning and ensuring proper linkage between the SAP system and SAP Jam, you should be able to resolve the STW_OL202 error.