How To Fix STW_OL101 - Group '&1' could not be requested from SAP Jam

STW_OL101 - Overview

• Message type: E = Error

• Message class: STW_OL - Messages of the Object Layer (Stream Work Library)

• Message number: 101

• Message text: Group '&1' could not be requested from SAP Jam

What causes this issue?

You are trying to get information about a SAP Jam Group and are not
receiving the information you requested.

System Response

The system made an API call to SAP Jam, but this call did not retrieve
any information.

How to fix this error?

These are the possible reasons for this error:
The Group does not exist.
The Group exists but you do not have the authorization to access any
information.
In the second case, you may address the owner of the Group in order to
be invited, or to change the visibility of the Group.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message STW_OL101 - Group '&1' could not be requested from SAP Jam ?

  The SAP error message STW_OL101, which states that "Group '&1' could not be requested from SAP Jam," typically indicates an issue with the integration between SAP and SAP Jam (now known as SAP Collaboration). This error can arise due to various reasons, including configuration issues, network problems, or permissions.
  Possible Causes:
  
  Group Not Found: The specified group does not exist in SAP Jam.
  Network Issues: There may be connectivity problems between the SAP system and SAP Jam.
  Authorization Issues: The user or system may not have the necessary permissions to access the specified group in SAP Jam.
  Configuration Errors: Incorrect configuration settings in the integration between SAP and SAP Jam.
  Service Availability: SAP Jam services may be down or experiencing issues.
  
  Solutions:
  
  
  Verify Group Existence:
  
  Check if the group specified in the error message actually exists in SAP Jam. You can do this by logging into SAP Jam and searching for the group.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no