How To Fix STUN_ORA019 - Could not determine Oracle release

SAP Error Message - Details

• Message type: E = Error

• Message class: STUN_ORA - Messages for Function Group STUN_ORA (Oracle Statistics)

• Message number: 019

• Message text: Could not determine Oracle release

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STUN_ORA019 - Could not determine Oracle release ?

  The SAP error message STUN_ORA019: Could not determine Oracle release typically indicates that there is an issue with the connection between SAP and the Oracle database. This error can arise due to various reasons, including configuration issues, connectivity problems, or compatibility issues between the SAP system and the Oracle database.
  Causes:
  
  Incorrect Oracle Client Installation: The Oracle client may not be installed correctly or may not be compatible with the version of the Oracle database you are trying to connect to.
  Environment Variables: The environment variables (like ORACLE_HOME, PATH, etc.) may not be set correctly, leading to the inability to locate the Oracle libraries.
  Database Connectivity Issues: There may be network issues preventing the SAP system from connecting to the Oracle database.
  Database Version Compatibility: The version of the Oracle database may not be supported by the version of SAP you are using.
  Missing or Corrupted Files: Required files for the Oracle client or database may be missing or corrupted.
  
  Solutions:
  
  
  Check Oracle Client Installation:
  
  Ensure that the Oracle client is installed correctly and is compatible with the Oracle database version.
  Reinstall the Oracle client if necessary.
  
  
  
  Verify Environment Variables:
  
  Check that the ORACLE_HOME environment variable points to the correct Oracle client installation directory.
  Ensure that the PATH variable includes the path to the Oracle client binaries.
  
  
  
  Test Database Connectivity:
  
  Use tools like SQL*Plus or Oracle SQL Developer to test the connection to the Oracle database from the server where SAP is running.
  Check for any network issues or firewall settings that may be blocking the connection.
  
  
  
  Check SAP and Oracle Compatibility:
  
  Refer to the SAP Product Availability Matrix (PAM) to ensure that the versions of SAP and Oracle you are using are compatible.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Check for Missing Files:
  
  Ensure that all necessary Oracle client files are present and not corrupted. Reinstalling the client may help resolve this issue.
  
  
  
  Related Information:
  
  SAP Notes: Always check for specific SAP Notes related to your version of SAP and Oracle. These notes often contain important information about known issues and fixes.
  Oracle Documentation: Review Oracle's documentation for any specific requirements or configurations needed for the version you are using.
  Logs: Check the SAP application logs and Oracle alert logs for any additional error messages that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or your database administrator for further assistance.