How To Fix /STTPEC/INT_TRN_MSG034 - GTIN &1 doesn't exist in SAP ATTP hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/INT_TRN_MSG -

• Message number: 034

• Message text: GTIN &1 doesn't exist in SAP ATTP hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/INT_TRN_MSG034 - GTIN &1 doesn't exist in SAP ATTP hierarchy ?

  The SAP error message /STTPEC/INT_TRN_MSG034 GTIN &1 doesn't exist in SAP ATTP hierarchy typically occurs in the context of SAP Advanced Track and Trace for Pharmaceuticals (ATTP). This error indicates that the Global Trade Item Number (GTIN) specified in the transaction does not exist in the ATTP hierarchy, which is essential for tracking and tracing products in compliance with regulatory requirements.
  Cause:
  
  Missing GTIN: The GTIN you are trying to use has not been created or is not maintained in the ATTP system.
  Incorrect GTIN: The GTIN may have been entered incorrectly, leading to a mismatch.
  Hierarchy Issues: The GTIN might not be properly linked to the product hierarchy in ATTP.
  Data Synchronization: There may be a delay or issue in data synchronization between systems, especially if GTINs are being updated or newly created.
  
  Solution:
  
  Verify GTIN: Check the GTIN you are using for any typographical errors. Ensure that it matches the format and value expected in the ATTP system.
  Check ATTP Hierarchy: Access the ATTP hierarchy to confirm whether the GTIN exists. You can do this by navigating to the relevant transaction or using reports that list GTINs in the system.
  Create or Update GTIN: If the GTIN does not exist, you may need to create it in the ATTP system. Ensure that it is properly linked to the relevant product and hierarchy.
  Data Synchronization: If you suspect a synchronization issue, check the integration points between systems (like SAP ERP and ATTP) to ensure that data is being transferred correctly. You may need to run synchronization jobs or check for errors in the data transfer process.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing GTINs and hierarchies in ATTP.
  
  Related Information:
  
  SAP ATTP Documentation: Review the official SAP documentation for ATTP to understand how GTINs are managed and the hierarchy structure.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP ATTP that can help you manage GTINs and product hierarchies (e.g., /STTPEC/ATTP_HIER for hierarchy management).
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide assistance based on your specific system configuration and setup.
  
  By following these steps, you should be able to resolve the error and ensure that the GTIN is correctly recognized in the SAP ATTP hierarchy.