How To Fix /STTPEC/INT_MSG304 - Vendor data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/INT_MSG -

• Message number: 304

• Message text: Vendor data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/INT_MSG304 - Vendor data not found ?

  The SAP error message /STTPEC/INT_MSG304 Vendor data not found typically indicates that the system is unable to locate the vendor data that is required for a specific operation or transaction. This error can occur in various contexts, such as during the processing of purchase orders, invoices, or other procurement-related activities.
  Causes:
  
  Vendor Not Created: The vendor may not have been created in the system.
  Vendor Inactive: The vendor exists but is marked as inactive or blocked.
  Incorrect Vendor Number: The vendor number entered may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like a CRM or external database), there may be synchronization issues leading to missing vendor data.
  Missing Master Data: Required master data for the vendor may be incomplete or missing.
  
  Solutions:
  
  
  Check Vendor Creation:
  
  Verify if the vendor has been created in the system. You can do this by navigating to the vendor master data transaction (e.g., XK03 for display).
  
  
  
  Check Vendor Status:
  
  If the vendor exists, check if it is active. You can do this in the vendor master data screen. If it is inactive, you may need to reactivate it.
  
  
  
  Verify Vendor Number:
  
  Ensure that the vendor number you are using is correct. Double-check for any typos or errors in the number.
  
  
  
  Review Data Synchronization:
  
  If your SAP system is integrated with other systems, check for any issues in data synchronization. Ensure that the vendor data is correctly transferred and updated in SAP.
  
  
  
  Complete Missing Data:
  
  If the vendor exists but is missing certain required data, complete the necessary fields in the vendor master record.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying issues with the system or database.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XK03 - Display Vendor
  XK01 - Create Vendor
  XK02 - Change Vendor
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to vendor data handling.
  Documentation: Review SAP documentation for vendor master data management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.