How To Fix /STTPEC/INT_MSG003 - A technical error occured. Please contact your basis team


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STTPEC/INT_MSG -

  • Message number: 003

  • Message text: A technical error occured. Please contact your basis team

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STTPEC/INT_MSG003 - A technical error occured. Please contact your basis team ?

    The SAP error message /STTPEC/INT_MSG003 A technical error occurred. Please contact your basis team typically indicates that there is a technical issue within the SAP system that needs to be addressed by the Basis team. This error can arise from various underlying causes, and here are some common reasons, potential solutions, and related information:

    Possible Causes:

    1. System Configuration Issues: There may be misconfigurations in the system settings or parameters.
    2. Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks.
    3. Transport Issues: Errors related to transport requests that may not have been imported correctly.
    4. Authorization Problems: Insufficient authorizations for the user trying to perform the action.
    5. Program Errors: Bugs or issues in custom code or standard SAP programs.
    6. Network Issues: Connectivity problems between the application server and the database server.
    7. Memory Issues: Insufficient memory allocation or performance issues on the application server.

    Potential Solutions:

    1. Check System Logs: Review the system logs (transaction SM21) and short dumps (transaction ST22) for more detailed error messages that can provide insights into the root cause.
    2. Analyze the Error: Use transaction SLG1 to check application logs for any related messages that might give more context to the error.
    3. Contact Basis Team: Since the error message suggests contacting the Basis team, they should investigate the system configuration, database status, and any recent changes that might have triggered the error.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    5. Check Transport Requests: If the error occurred after a transport, verify that the transport was successful and that all necessary objects were imported correctly.
    6. Monitor System Performance: Use transaction ST03N to analyze system performance and check for any resource bottlenecks.
    7. Restart Services: In some cases, restarting the affected services or the entire SAP system may resolve transient issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
    • Documentation: Review SAP documentation related to the specific module or functionality you were using when the error occurred.
    • Community Forums: Consider searching or posting on SAP community forums for additional insights from other users who may have encountered similar issues.

    Conclusion:

    The error /STTPEC/INT_MSG003 is a generic technical error that requires investigation to determine the specific cause. The Basis team is typically best equipped to diagnose and resolve such issues, so it is advisable to escalate the matter to them for further analysis and resolution.

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