How To Fix STMWFLOW017 - User & does not exist or is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: STMWFLOW - Messages in Context of Package STMWFLOW

• Message number: 017

• Message text: User & does not exist or is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message STMWFLOW017 - User & does not exist or is locked ?

  The SAP error message STMWFLOW017 indicates that a user is either non-existent or locked in the system. This error typically occurs in the context of workflow processing, where the system is trying to assign a task or workflow item to a user who cannot be found or is not available.
  Cause:
  
  User Does Not Exist: The user ID specified in the workflow does not exist in the SAP system. This could be due to a typo in the user ID or the user not being created in the system.
  User is Locked: The user account may be locked due to multiple failed login attempts or administrative actions. Locked accounts cannot be used for workflow assignments.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the required actions in the workflow.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. Enter the user ID and see if the user profile is available.
  
  
  
  Unlock User:
  
  If the user exists but is locked, you can unlock the user account using transaction code SU01. Go to the "Lock/Unlock" tab and unlock the user.
  
  
  
  User Activation:
  
  If the user has been deactivated, you may need to reactivate the user account. This can also be done in transaction SU01.
  
  
  
  Correct User ID:
  
  Ensure that the user ID specified in the workflow is correct. Check for any typos or incorrect entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to participate in the workflow. This can be checked using transaction SU53 after the user attempts to perform the action.
  
  
  
  Workflow Configuration:
  
  Review the workflow configuration to ensure that the correct user assignments are made. This may involve checking the workflow definition and ensuring that the user is assigned correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check user roles and authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  User Management: Regularly review user accounts and their statuses to prevent such issues from occurring in the future.
  
  
  By following these steps, you should be able to resolve the STMWFLOW017 error and ensure that the workflow can proceed as intended.