How To Fix /STMC/CR_MSG782 - Error while processing request; system &1 not synchronized


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 782

  • Message text: Error while processing request; system &1 not synchronized

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG782 - Error while processing request; system &1 not synchronized ?

    The SAP error message /STMC/CR_MSG782 indicates that there is a synchronization issue between the source system and the target system in a transport request. This error typically occurs in the context of Change Request Management (ChaRM) or when working with transport management in SAP systems.

    Cause:

    The error message /STMC/CR_MSG782 is usually caused by one of the following reasons:

    1. Inconsistent System Status: The source and target systems may not be in sync due to changes made in one system that have not been transported to the other.
    2. Transport Request Issues: The transport request may not have been released properly, or there may be issues with the transport directory.
    3. Configuration Issues: There may be configuration discrepancies between the systems, such as different versions of software components or missing objects.
    4. Network Issues: Temporary network issues could prevent proper communication between the systems.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check System Status: Verify that both the source and target systems are in a consistent state. You can do this by checking the transport logs and ensuring that all previous transport requests have been successfully imported.

    2. Release Transport Requests: Ensure that the transport request in the source system has been released. You can do this using transaction SE09 or SE10.

    3. Check Transport Directory: Verify that the transport directory is correctly set up and that there are no missing files or inconsistencies. You can check the transport directory settings in transaction STMS.

    4. Synchronize Systems: If there are discrepancies, you may need to manually synchronize the systems by transporting the necessary objects or configurations.

    5. Review Configuration: Check the configuration settings in both systems to ensure they match. This includes checking for any missing software components or patches.

    6. Network Connectivity: Ensure that there are no network issues preventing communication between the systems. You can test connectivity using tools like ping or telnet.

    7. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.

    8. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SE09, SE10, STMS, and SCC1 for managing transport requests and system configurations.
    • SAP Notes: Regularly check SAP Notes for updates or patches related to transport management and synchronization issues.
    • Documentation: Review SAP documentation on Change Request Management and transport management for best practices and troubleshooting tips.

    By following these steps, you should be able to identify and resolve the synchronization issue causing the error message /STMC/CR_MSG782.

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