How To Fix /STMC/CR_MSG780 - Error while processing request; invalid time zone (ds=&1, dp=&2, tz=&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 780

• Message text: Error while processing request; invalid time zone (ds=&1, dp=&2, tz=&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG780 - Error while processing request; invalid time zone (ds=&1, dp=&2, tz=&3) ?

  The SAP error message /STMC/CR_MSG780 indicates that there is an issue with the time zone configuration while processing a request. This error typically arises when the system encounters an invalid time zone setting for a specific data source (ds), data point (dp), or time zone (tz).
  Cause:
  
  Invalid Time Zone Configuration: The specified time zone in the request does not match any valid time zone in the system.
  Data Source or Data Point Issues: The data source or data point may not be correctly configured or may not support the specified time zone.
  System Settings: The system may not have the necessary time zone data or updates, leading to discrepancies in time zone recognition.
  
  Solution:
  
  
  Check Time Zone Settings:
  
  Verify the time zone settings in the SAP system. You can do this by navigating to the relevant configuration settings in the SAP GUI.
  Ensure that the time zone specified in the request is valid and correctly formatted.
  
  
  
  Update Time Zone Data:
  
  If the time zone is not recognized, consider updating the time zone data in the SAP system. This may involve applying patches or updates that include the latest time zone information.
  
  
  
  Review Data Source and Data Point Configuration:
  
  Check the configuration of the data source and data point to ensure they are set up correctly and support the specified time zone.
  If necessary, modify the configuration to use a valid time zone.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to time zone handling and configuration for your specific version of SAP.
  
  
  
  Testing:
  
  After making changes, test the request again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on time zone configurations.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user-specific time zone settings or SPRO (Customizing) to access configuration settings.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.