How To Fix /STMC/CR_MSG767 - Error while synchronizing system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 767

• Message text: Error while synchronizing system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG767 - Error while synchronizing system &1 ?

  The SAP error message /STMC/CR_MSG767 typically indicates an issue during the synchronization process between systems, often related to the SAP Change Request Management (ChaRM) functionality. This error can occur in various scenarios, such as when trying to synchronize changes between a development system and a production system or when there are inconsistencies in the transport requests.
  Cause
  The specific causes of this error can vary, but common reasons include:
  
  Network Issues: Problems with the network connection between the systems can lead to synchronization failures.
  Authorization Issues: The user may not have the necessary authorizations to perform the synchronization.
  Transport Request Issues: There may be issues with the transport requests, such as missing or incomplete requests.
  Configuration Issues: Incorrect configuration settings in the Change Management or Transport Management System (TMS) can lead to synchronization errors.
  System Lock: The target system may be locked or in a state that prevents synchronization.
  
  Solution
  To resolve the error, you can take the following steps:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved in the synchronization.
  Review Authorizations: Verify that the user performing the synchronization has the necessary authorizations in both the source and target systems.
  Inspect Transport Requests: Check the transport requests for completeness and correctness. Ensure that all required objects are included and that there are no missing requests.
  Review Configuration: Check the configuration settings in the Change Management and Transport Management System. Ensure that all settings are correct and consistent across systems.
  Check System Status: Ensure that the target system is not locked or in a state that would prevent synchronization. You may need to check for any ongoing processes or maintenance activities.
  Consult Logs: Review the system logs for more detailed error messages or warnings that could provide additional context for the issue.
  Retry Synchronization: After addressing any identified issues, attempt to retry the synchronization process.
  
  Related Information
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Change Request Management and Transport Management for best practices and configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.