How To Fix /STMC/CR_MSG492 - Error while checking method source (&1); rc=&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 492

• Message text: Error while checking method source (&1); rc=&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG492 - Error while checking method source (&1); rc=&2 ?

  The SAP error message /STMC/CR_MSG492 typically indicates an issue related to the method source check in the context of SAP's Change Request Management (ChaRM) or related functionalities. The message format suggests that there is a problem with the method source being checked, and the return code (rc) provides additional context about the nature of the error.
  Cause
  The error can be caused by several factors, including:
  
  Invalid Method Source: The method source being checked may not exist or may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or check the method source.
  Configuration Issues: There may be a misconfiguration in the ChaRM settings or in the method source definitions.
  System Errors: There could be underlying system issues, such as database inconsistencies or transport issues.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Method Source: Verify that the method source specified in the error message exists and is correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the method source. You may need to check the user's roles and authorizations in the SAP system.
  
  
  Check Configuration: Review the configuration settings for Change Request Management and ensure that all necessary settings are correctly defined. This may include checking the transport routes, method source definitions, and any related customizing settings.
  
  
  Analyze Return Code: The return code (rc) provided in the error message can give you more specific information about the nature of the error. You can look up the return code in SAP documentation or consult with your SAP Basis team to understand its implications.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details, return code, and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLAR01 (for Solution Manager), CRMD_ORDER (for Change Request Management), and SLG1 (for application logs).
  Documentation: Review SAP documentation related to Change Request Management and method sources for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /STMC/CR_MSG492 effectively.