How To Fix /STMC/CR_MSG105 - Error while retrieving system data

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 105

• Message text: Error while retrieving system data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG105 - Error while retrieving system data ?

  The SAP error message /STMC/CR_MSG105 typically indicates an issue with retrieving system data, often related to the SAP Solution Manager or the Change Request Management (ChaRM) functionality. This error can arise due to various reasons, including configuration issues, authorization problems, or connectivity issues with the system.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Problems: There may be misconfigurations in the Solution Manager or the connected systems.
  Network Issues: Connectivity problems between the Solution Manager and the managed systems can lead to this error.
  System Status: The managed system might be down or not properly registered in the Solution Manager.
  Data Consistency: There could be inconsistencies in the data stored in the Solution Manager or the managed system.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the required data in both the Solution Manager and the managed system.
  
  
  
  Verify Configuration:
  
  Check the configuration settings in the Solution Manager, especially in the transaction SOLMAN_SETUP.
  Ensure that the managed system is correctly configured and connected to the Solution Manager.
  
  
  
  Network Connectivity:
  
  Test the network connection between the Solution Manager and the managed system. Ensure that there are no firewall or network issues preventing communication.
  
  
  
  System Status:
  
  Verify that the managed system is up and running. Check the system status in the Solution Manager to ensure it is correctly registered and operational.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data in the Solution Manager and the managed system. This may involve checking for missing or inconsistent entries.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_SETUP, SLG1, and ST22 for troubleshooting.
  Documentation: Review the official SAP documentation for Solution Manager and Change Request Management for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the /STMC/CR_MSG105 error effectively.