How To Fix /STMC/CR_MSG078 - Error while retrieving connection to system '&1' '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 078

  • Message text: Error while retrieving connection to system '&1' '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG078 - Error while retrieving connection to system '&1' '&2' ?

    The SAP error message /STMC/CR_MSG078 indicates that there is an issue with retrieving a connection to a specified system. This error typically occurs in the context of SAP Landscape Management (LaMa) or when trying to connect to a remote system for various operations.

    Cause:

    The error can be caused by several factors, including:

    1. Network Issues: There may be network connectivity problems between the SAP system and the target system.
    2. Configuration Errors: The connection settings (such as RFC destination) may not be correctly configured in the SAP system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the target system.
    4. System Availability: The target system may be down or not reachable due to maintenance or other issues.
    5. Incorrect System ID or Instance Number: The system ID or instance number specified in the connection may be incorrect.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Network Connectivity:

      • Ensure that the network connection between the SAP system and the target system is stable and operational. You can use tools like ping or telnet to test connectivity.
    2. Verify Connection Configuration:

      • Go to transaction SM59 in the SAP GUI and check the RFC destination settings for the target system. Ensure that the connection type, target host, and system number are correctly configured.
    3. Check Authorizations:

      • Ensure that the user account being used to connect to the target system has the necessary authorizations. You may need to check with your security team to confirm this.
    4. System Status:

      • Verify that the target system is up and running. You can check the status of the system in the SAP Management Console (SAP MC) or by logging into the target system directly.
    5. Review Logs:

      • Check the system logs (transaction SM21) and the developer trace files (transaction ST11) for any additional error messages that may provide more context about the issue.
    6. Test Connection:

      • In transaction SM59, you can test the connection to see if it is working correctly. This can help identify if the issue is with the connection itself.
    7. Consult Documentation:

      • If the issue persists, consult the SAP documentation or support notes related to the specific error message for further troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
    • SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify and resolve the cause of the /STMC/CR_MSG078 error.

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