How To Fix /STMC/CR_MSG038 - Error while connecting to database (&1); connection closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 038

• Message text: Error while connecting to database (&1); connection closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG038 - Error while connecting to database (&1); connection closed ?

  The SAP error message /STMC/CR_MSG038 indicates that there is an issue with connecting to the database, and the connection has been closed. This error can arise from various causes, and the solutions may vary depending on the specific circumstances. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Database Server Down: The database server may be down or not reachable due to network issues.
  Configuration Issues: Incorrect database connection parameters in the SAP system configuration.
  Database User Credentials: Invalid or expired database user credentials.
  Firewall or Network Issues: Firewalls or network configurations may be blocking the connection to the database.
  Resource Limitations: The database server may be running out of resources (e.g., memory, connections).
  Database Instance Issues: The specific database instance may be down or not responding.
  
  Solutions:
  
  
  Check Database Server Status:
  
  Ensure that the database server is up and running. You can do this by trying to connect to the database using a database client or checking the server status.
  
  
  
  Verify Connection Parameters:
  
  Check the connection parameters in the SAP system (e.g., hostname, port, database name) to ensure they are correct. This can usually be found in the SAP profile parameters or the database connection settings.
  
  
  
  Validate User Credentials:
  
  Ensure that the database user credentials (username and password) are correct and that the user has the necessary permissions to connect to the database.
  
  
  
  Check Network Configuration:
  
  Verify that there are no firewall rules or network issues preventing the SAP system from reaching the database server. You may need to consult with your network administrator.
  
  
  
  Monitor Database Resources:
  
  Check the database server for resource limitations. Look for high CPU or memory usage, and ensure that the maximum number of connections is not exceeded.
  
  
  
  Review Database Logs:
  
  Check the database logs for any errors or warnings that might provide more context about the connection issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the database service or the SAP application server to refresh the connections.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to your specific SAP version and database type for any known issues or patches.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Review the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for connection troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation.